General Terms & Conditions

These terms and conditions relate to consumers of Small Claims Portal Limited’s services and govern the relationship between Small Claims Portal Limited and users of the website.

The purpose of these Terms & Conditions is to form an agreement (“Agreement’) between you (“You, Your”) and Small Claims Portal Limited (“Small Claims Portal Limited, We, Our, Us”). 

Small Claims Portal Limited is a Private Limited Company whose registered office address is at Equity House, Blackbrook Park Avenue, Taunton, England, TA1 2PX and is a registered company in England & Wales under company number 09629082. (“the Website”) is a website operated by Small Claims Portal Limited.

The purpose of this Agreement is to govern the relationship between You and Us and sets out the terms and conditions of use by You of the Website, the information displayed on the Website and use of the services and any facilities offered through the Website.

You must read these terms and conditions carefully before using the Website or any facilities or services provided by Us to You via the Website.


Small Claims Portal Limited is not a firm of solicitors or barristers and does not operate as a legal practice. Our directors and employees do not give legal advice and we cannot act for you in a legal case. The Small Claims Portal Limited website does not exist to create a solicitor-client relationship between You and Us. 

The pages within the Small Claims Portal Limited website exist to provide general information and are not a substitute for legal advice.

Small Claims Portal Limited exists to help consumers navigate the procedures for the small claims court, provide bundling services, arrange legal advice, assistance for the various stages of a case and arrange a barrister for hearings.

The Small Claims Portal is your gateway to all the help you could need in dealing with a small claim or defence.

Through our extensive network of contacts we are able to organise all the professional assistance you require.

The service provided by Small Claims Portal is to act as your agent in organising the professionals you require e.g. solicitors or barristers for a cost effective fee. The Small Claims Portal does not actually provide the individual services e.g. providing legal advice or advocacy, and you will need to contract direct with the professional concerned.

In addition the Small Claims Portal can provide some paraelgal services such a producing court bundles for hearings.

Your Privacy

Through the Website portal We provide generic guidance on navigating the small claims court, general tips on preparing your case, prepare hearing bundles, facilitate the provision of legal advice and a barrister to represent you at hearings.

If You choose to use Small Claims Portal Limited to provide bundling services or arrange legal advice, legal help or arrange for a barrister to represent you at a hearing, We will ask You for brief details of Your potential case and You will need to provide these details on an online form via the Website. Such details may include personal information including Your name, address, telephone number, email address and other confidential details about You and Your potential case. In providing these details to Us You agree that We can share these details with Clerksroom Direct or potential solicitors to provide legal advice.

We take Your privacy very seriously and protecting Your rights to Privacy is very important to Us. Please read our Privacy Policy which provides a detailed explanation of how we protect Your privacy.

Changes to these General Terms & Conditions

We reserve the right to make alterations to these General Terms & Conditions at any time. We will give You notice of any changes that We make that are likely to have a material effect on You or Your use of the Website. By using the Website You agree that any changes We make will take effect from the date the change was made.


The Small Claims Portal Limited  Website is made available to You conditional upon You accepting these General Terms & Conditions. By using the Website and acting upon any information You find on the Website or utilising any functionality on the Website or engaging with a barrister or barristers or a firm of solicitors arranged by Us, You implicitly agree with this Agreement.

You agree that there is no partnership, employment or agency agreement between You and Us, as a consequence of You using the Website. Save an agency agreement will exist when you pay a fee and ask us to arrange legal assistance. We will inform you when this agency agreement is in place.

We will endeavour to make the Website available to You at all times, but from time-to-time there may be occasions when the Website is taken off-line for maintenance purposes or to perform an upgrade to Our systems and software. Due to the nature of the Internet and the technology involved, Small Claims Portal Limited takes no responsibility for and will not be liable for the Website being temporarily unavailable due to technical issues (or otherwise) beyond Our control. It may on occasion be necessary for Us to suspend the Website or take it off-line for a prolonged period of time or even indefinitely. In such circumstances We shall not be liable to You for any losses arising through any claims, actions, lawsuits, damages, awards or judgments arising as a result of Your inability to access or use the Website at any time.

The Website may contain links to other websites. We provide such links to give You access to other useful resources or information that may be of help to You. We do not sponsor and We are not affiliated or associated with, or legally authorised by any of the Websites that We may link to. In addition We are not responsible for any loss, claim, liability, or damages as a result of Your use of any website linked to from the Website.

A printed version of this Agreement is available on request.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


You Agree to indemnify, defend, and hold US harmless from any claims, actions, lawsuits, damages, awards or judgments arising out of any arrangements You make with Barristers or Solicitors arranged by Small Claims Portal Limited as a result of Your use of the Website.


The Small Claims Portal was created to provide cost effective legal help for a fixed fee. In order to achieve this was need to keep the help provided in discrete modules of work. On the site we provide 2 main options (see below). However, we can offer help for other modular aspects of a case for a fixed fee to suit your needs and upon request.

Option 1

Legal help from issuing a claim or defending a claim through to and including a final hearing. Specifically this is only the following:

  1. Draft Your claim or defence;
  2. Help you complete the directions questionnaire;
  3. Help with Your evidence;
  4. Legal represenation at Your final hearing

Price - £1,500 inc VAT

Option 2 

  1. Legal represenation at Your final hearing

Price - £999 inc VAT

Together options 1 and 2 are defined as 'the Fees'

The Fees cover any professionals we instruct on your behalf and Small Claim Portal's fee for arranging and instructing the professionals.

The Fees do not include the cost of any disbursements and expenses such as court fees.

The Fees do not include the cost of enforcing any costs orders, court orders or judgements or dealing with any appeals. Although we can assist with all of these items for additional fees.

The Fees are subject to fair usage and We reserve the right to refuse instructions e.g. if documentation for the final hearing is more than a lever arch or You fail to provide at least 14 days prior notice of the final hearing.

Entire Agreement

This Agreement constitutes the entire agreement between the parties to the exclusion of all other terms and conditions and prior or collateral agreements, negotiations, notices of intention and representations and the parties agree that they have not been induced to enter into the Agreement on the basis of any representation.

Liability Disclaimer

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Whilst making every attempt to secure personal data, Small Claims Portal Limited  cannot accept responsibility for any unauthorised access or loss of personal information that is beyond the control of the Small Claims Portal Limited.

No Unlawful or Prohibited Use

As a condition of Your use of this Website, You warrant to Us that You will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off a copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Governing Law and Jurisdiction

This Agreement and any disputes or claims arising out of or in connection with its subject matter are governed by and construed in accordance with the law of England and Wales.  

The parties irrevocably agree that the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement.